Free makeup lessons for every student
Missed a lesson?We’ve got you.
Fevers, trips and busy weeks happen.
∞
No expirywhen you renew
Use them anytime in your 10-week term. Renew, and they carry forward with you. No limit, no rush.
FREE
No feesNo docs
No admin fees, no documents. Just update your attendance in the Parent Portal 2 hours before class.
15
Taking a break?
Not renewing? You have 15 days after your last lesson to use them.
Easy to book
Pick another class in the Parent Portal. Change it again anytime, free.
Regular classes matter
Weekly lessons build confidence and steady progress. Makeup lessons are for the days you really can’t make it.
!Lessons can’t be postponed. A missed lesson simply becomes a makeup lesson.
For children’s classes. No cash value. Adult and Lady classes enjoy unlimited self-practice while active.
Questions? WhatsApp +60 3-9212 9410
Questions? WhatsApp +60 3-9212 9410
Makeup lesson policy in full
Effective October 2026. Applies to Baby, Toddler and Kids classes.
Our promise
Fevers, trips and busy weeks happen. Every Happy Fish student gets free makeup lessons for the lessons they miss. There are no admin fees and no documents to submit. We want every family to feel comfortable swimming with us, so we keep this as simple and as generous as we can.
What is a makeup lesson?
A makeup lesson is an extra lesson that replaces one you missed. It does not change your child’s regular weekly class, which stays exactly as it is. You simply pick another class with available space and book it through the Parent Portal.
A makeup lesson is not a way to postpone or pause your term. It is an additional slot that sits alongside your regular schedule.
How it works
1
Let us know you will miss a lessonTell us through the Parent Portal at least 2 hours before the class starts. The missed lesson automatically becomes a makeup lesson. No admin fee, no documents, no questions asked.
2
Book your makeup lesson when it suits youLog in to the Parent Portal, look for a class with space and book it. You can do this anytime within your current 10-week term.
3
Need to change it again? No problemIf you cannot make the makeup lesson you booked, you can reschedule it again at no charge. There is no limit to the number of times a lesson can be rescheduled.
How long do makeup lessons last?
Active students: no expiry as long as you renew
Use your makeup lessons anytime within your 10-week term. When you renew for the next term, any unused makeup lessons carry forward with you. As long as your child is an active student, they never expire.
Taking a break: 15 days after your last lesson
If you decide not to renew, you have 15 days after your last lesson of the term to use any remaining makeup lessons. After that, they lapse.
There is no cap on the number of makeup lessons. One missed lesson gives one makeup lesson, every time.
What is not covered
- Postponement. Lessons and terms run on their scheduled dates and cannot be postponed or paused. A missed lesson simply becomes a makeup lesson, which is exactly what makeup lessons are for.
- Cash value. Makeup lessons have no cash value and cannot be refunded or exchanged for credit.
- Adult and Lady classes. This policy covers children’s classes. Adult and Lady class students enjoy unlimited self-practice sessions for as long as they are active students, in place of makeup lessons.
Why regular classes still matter
Makeup lessons are here for the days you really cannot make it. Coming every week is what builds your child’s confidence and steady progress in the water, and our coaches plan each term around that rhythm. We encourage families to treat the regular weekly class as the anchor and makeup lessons as the safety net.
Quick reference
| How much does a makeup lesson cost? | Free |
| Any admin fee for rescheduling again? | None |
| Do I need to submit documents? | No |
| How much notice do I need to give? | At least 2 hours before class, via the Parent Portal |
| How many makeup lessons can I have? | Unlimited. One per missed lesson |
| Can I reschedule a makeup lesson? | Yes, as many times as you need, free |
| When do makeup lessons expire? | Never, as long as you keep renewing |
| What if I stop renewing? | You have 15 days after your last lesson to use them |
| Can I postpone my term instead? | No. Missed lessons become makeup lessons |
| Do makeup lessons have cash value? | No |
| Adult and Lady classes? | Unlimited self-practice while you are an active student |
Frequently asked questions
My child is sick this week. What do I do?
Let us know in the Parent Portal at least 2 hours before class. The lesson becomes a makeup lesson and you can book it whenever your child is well again. No medical certificate is needed.
We are going overseas for three weeks. Will we lose those lessons?
No. Each missed lesson becomes a makeup lesson. Book them anytime within your term, or let them carry forward when you renew.
Can I use a makeup lesson instead of my regular class?
A makeup lesson is an extra lesson, not a replacement for your regular slot. Your weekly class continues as usual, and the makeup lesson is booked on top of it.
I booked a makeup lesson but now cannot make it. Is there a fee?
No. Reschedule it again in the Parent Portal at no charge.
I have several makeup lessons left and my term is ending. What happens?
If you renew, they carry forward with you. If you choose not to renew, you have 15 days after your last lesson to use them.
Can I save my makeup lessons for a future term I have not paid for yet?
Makeup lessons carry forward when you renew. If there is a gap between terms, the 15-day window applies.
Can I transfer makeup lessons to a sibling or a friend?
Makeup lessons belong to the enrolled student and have no cash value.
What changed
For families who knew our previous rules, here is what is different:
- The RM20 admin fee for changing a confirmed makeup lesson has been removed. Rescheduling is now free, every time.
- A medical certificate is no longer needed to extend makeup lessons. Extensions happen automatically when you renew.
- The old 14-day booking deadline no longer applies to active students. If you decide not to renew, you have 15 days after your last lesson to use any remaining makeup lessons.
- Makeup lessons are unlimited. A rescheduled class can be rescheduled again.
- Postponement of lessons or terms remains unavailable. Missed lessons become makeup lessons instead.
Questions? WhatsApp us at +60 3-9212 9410